---
title: My iMSense RTL device isn’t showing up on the dashboard.
description: "From the dashboard landing page, have you searched for your iMSense RTL from the list of RTL's allocated to your company? ![RTL List](https://support.gritcargo.com/hs-fs/hubfs/RTL%20List.png?width=534&height=257&name=RTL%20List.png) If you are unable to find your iMSense RTL, please contact support@gritcargo.com"
url: "https://megafortris.com/docs/my-imsense-rtl-device-isnt-showing-up-on-the-dashboard/"
updated: "2025-10-06"
category: Troubleshooting
tags:
  - iMSense RTL
---

# My iMSense RTL device isn’t showing up on the dashboard.

From the dashboard landing page, have you searched for your iMSense RTL from the list of RTL's allocated to your company?

![RTL List](https://support.gritcargo.com/hs-fs/hubfs/RTL%20List.png?width=534&height=257&name=RTL%20List.png)

If you are unable to find your iMSense RTL, please contact support@gritcargo.com